Key Responsibilities:
1. Provide day-to-day support for ERP applications, including troubleshooting and resolving user issues.
2. Collaborate with IT and other departments to implement system upgrades and enhancements.
3. Conduct training sessions for end-users to improve their understanding of ERP functionalities.
4. Monitor system performance and recommend improvements to enhance efficiency.
5. Assist in the testing of new features and functionalities before deployment.
systems.
Qualifications:
1 Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. Proven experience in ERP application support
3. Strong analytical and problem-solving skills.
4. Excellent communication and interpersonal skills.
5. Ability to work independently and as part of a team.